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“Using Perceptive PACS Scan (formerly PacsSCAN) we find our oncology review conferences are certainly smoother and faster.”

Charlie Owens
PACS Administrator
UT Medical Center
Knoxville, TN

PACSGEAR, now part of Lexmark's Perceptive Software, is here to assist with maximizing the use of your products. If you have a question or issue, please don't hesitate to contact us.


Customer Support (USA):
During normal business hours 8:00am to 5:00pm Pacific Time, Monday - Friday, please call

  +1 925 225 6100.


Customer Support (Europe):
During normal business hours 08:00 to 17:00 Central European Time, please call

  +49 (0)89 450 807 600.


Patients: If you are a patient and you received an imaging CD or DVD, please contact the facility that created the media for assistance.

After hours, or if it is more convenient, please use this form:


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Update from Eli Rapaich at PACSGEAR


As you may have heard, in October 2013 PACSGEAR was acquired by Perceptive Software, a division of Lexmark International. While our principals and commitment to you remained unchanged, our capabilities have expanded greatly. PACSGEAR's industry leading connectivity products are being integrated with Perceptive Enterprise Content Management (ECM) and the Perceptive Acuo Vendor Neutral Archive (VNA) to enable content management across the clinical enterprise. Everyone at PACSGEAR is excited to be a part of the Perceptive Software family, and we will continue to update you on the progress of our integration.